Summary
Accomplished sales and account management professional with 8 years of experience driving revenue growth and optimizing sales processes across the tech, business compliance, finance, marketing, and mortgage industries. Proven track record of exceeding sales quotas and fostering client relationships. Seeking to leverage strong sales acumen to contribute to a growth-oriented company.
Experience
ZenBusiness
Austin, TX
Business Growth Specialist
August 2023 – Present
- Achieved top 3 sales ranking within the first quarter by successfully onboarding an average of 200 new businesses monthly.
- Expertly articulated the value of a versatile portfolio of tax and compliance products to drive consistent upsell revenue.
- Selected by leadership to co-lead team meetings and took on 1:1 development of 12 junior sales representatives.
Homeward
Austin, TX
SDR/Approval Specialist
October 2021 – November 2022
- Pioneered a new sales-focused operational model, resulting in a 50% increase in team-wide lead conversion versus the previous customer service focused operational model.
- Managed the customer qualification pipeline, collaborating with underwriting to secure approvals for applications previously slated for denial, leading to a 30% higher approval rate vs. company baseline.
- Consistently exceeded sales quotas by an average of 100% quarterly, serving as the blueprint for new sales process design.
Sales Development Representative
March 2021 – October 2021
- Exceeded inbound sales quotas by over 50% through expert product knowledge and solution-selling.
- Developed key competitor analysis matrices that were adopted company-wide to enhance the sales team's ability to handle objections.
Keycafe
Austin, TX
Enterprise Account Executive
September 2019 – March 2020
- Managed the full North American enterprise sales cycle, exceeding targets by 60% in the first two quarters.
- Expanded Keycafe's New York City footprint by acquiring 50 new strategic partners, including multi-location supermarkets and convenience stores, increasing market penetration by 30%.
GoDaddy
Austin, TX
Sales Development Representative
January 2018 – August 2019
- Secured over 300 new SMB accounts through strategic cold outreach and product demonstrations.
- Selected as one of the first representatives for the new service-area businesses department based on high performance.
- Consistently exceeded monthly sales quotas by an average of 100-300%.
Education
Austin Community College
Studied Business Administration & Biochemistry
2013 – 2016